Single router Wi-Fi systems can give you the speed you need as long as you’re close enough to the router. Wi-Fi extenders or repeaters can improve coverage, but are often complicated, unreliable, and degrade performance. Plume is a cloud coordinated Wi-Fi system that replaces your current router and gives you stable and consistent Wi-Fi coverage and speed in every room within your home using blazing fast tri-band SuperPods coupled with auto-channel hop technology.

Our product selection process on the website will guide you through the correct number of SuperPods and PowerPods customized for your home. As a guideline, studio apartments require one SuperPod, 1-2 bedroom apartment or homes require 2 pods, and 3-4 bedroom homes require 3 pods. If your home has more than 4 bedrooms, is larger than normal or has an additional basement to cover, we recommend adding additional SuperPods or PowerPods to fit your needs. SuperPods are recommended for homes with greater than 200 Mbps Internet speeds, and PowerPods for any Internet speed less than 200 Mbps. Single SuperPods and PowerPods may be purchased later to increase your coverage at any time from the mobile app or website.

During the applicable warranty period, we will replace your older generation pods with its successor if we have stopped making the exact model.

The minimum warranty is 12 months. This warranty extends another 12 months with each Annual membership renewal.

Your Wi-Fi network will continue to work with static mesh functionality and your pods will continue to receive firmware updates. You will also retain access to basic app features such as Wi-Fi and network settings.

It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. You can place SuperPods in every other room in your home. It has a range of 30-40 feet through walls. Our system measures the performance between each pod and creates the best pod-to-pod connections for you after optimisation completes.

Yes! SuperPods work together with your PowerPods to distribute Wi-Fi across your entire home! If you have both SuperPods and PowerPods, make sure the higher performance SuperPod is connected to your modem/router to ensure you have strong core network.

You can purchase additional pods from the app and add them to your existing Plume network. Follow these steps to buy pods: 1. Tap on Menu button on the home screen 2. Go to Adaptive WiFi tab and tap on Add a pod to my account 3. Add pods to your cart 4. Enter billing and delivery information 5. Review your order and tap done