24/7 customer support
60 days return
Your privacy is of paramount importance to us.
No company succeeds without the trust of its customers. Everything we do at Plume, from the services we offer to the way we run our business, is done to earn your trust every day. Your personal privacy is at the foundation of that trust. We take the goal of protecting and defending your privacy very seriously.
The ideals below guide us in that mission.
You have control over your data.
Privacy mode allows you to limit Plume’s access to your information. However, that also means you lose some of our important security features, so be careful out there.
You have the right to be forgotten. Just let us know and we will clear your Plume data history.
We can send you your Plume data whenever you would like.
Your personal data stays personal.
Our technology analyzes data with the sole purpose of improving your experience and protecting you online.
Our security features block potentially malicious sites. We only show these blocked sites in the Plume app to you, the user.
Access to your data is restricted to Plume employees on a need-to-know basis and subject to strict access controls. Our employees only see your data in order to improve your experience, like to assist you on a customer support call, and only after asking you first.
We recognize and respect your privacy rights.
We have long made a commitment to protecting the privacy of our users and take steps to comply with new laws and regulations that enhance privacy as they come into effect.
For our users in the European Union (“EU”), we recognize your rights under the General Data Protection Regulation (“GDPR”), including the right to ask for an overview of your data, for a copy of your data, to update your data, to delete your data, to transfer your data to another company, among other rights. We keep track of where your data is located so we can respond to user requests. Just let us know if you want to exercise any of your GDPR rights, and we will help.
Please view our GDPR Frequently Asked Questions for more information on steps that we take to comply with the GDPR.
For our users who are California residents, we recognize your rights under the California Consumer Privacy Act of 2018 (“CCPA”), including the right to ask for an overview of your data, for a copy of your data, to delete your data, and to not be discriminated against for exercising your rights. We are here to help - please review our California Resident Privacy Notice and let us know if you want to exercise any of your CCPA rights.
Please view our CCPA Frequently Asked Questions for more information on steps that we take to comply with the CCPA.
Monetizing your individual personal data is not a part of our business model.
We don’t believe what you do on your Plume network should be used to sell you things from others. That means we do not sell your data to 3rd parties so they can market to you.
